Single Sign-On Technical FAQ's

This article covers frequently asked questions about Join’s current Single Sign-on (SSO) implementation

Which authentication providers does Join support?

Currently, Join supports Single Sign-On connections with:

  • Microsoft Azure AD
  • Google Workspace
  • Okta
  • SAML 2.0

Don’t see your identity provider listed. Please contact our Support Team as we continually evaluate which providers to support.

Does Join offer IdP initiated SSO?

Join does not currently offer identity provider (IdP) initiated SSO. Only Service Provider (SP) initiated SSO is supported.

Does Join support SCIM?

Join does not support System for Cross-Domain Identity Management (SCIM). We plan to offer it as an additional phase of our ongoing SSO efforts.

How does Join handle access control?

Please refer to our Security FAQ.

Does Join support multi-factor authentication (MFA)?

Join does not directly support MFA. However, if you have MFA configured in your identity provider, we will respect this when authenticating via SSO.

What will happen if I disable a user in my identity provider?

The next time that users authenticate with the Join platform, they will be denied access and presented with the below message.

How do I setup SSO with Join?

Please refer to our SSO setup guide.

How do I turn off SSO for my organization?

Please contact the Join Support team to coordinate disabling SSO.

Warning: Do not disable anything in advance of coordinating with our teams. Doing so will block access to Join for your entire company.