Resetting Your Password
There are several reasons why you need to reset your password. It could be a security concern, a standard practice as a preventative measure, or you may have just forgotten it. The steps outlined below will walk you through the process of resetting your password.
Follow the steps below:
- Navigate to app.join.build
 - Enter your email address and click the Continue button
 - Click the Forgot password? link
 - Double check that the email address is correct and click the Continue button
 - Navigate to your email and open the email from Support@join.build (if you do not see the email check your spam folder)
 - Click the Reset password button (it will open a new tab)
 - Enter the new password
 - Re-enter new password
 - Click the Reset password button
 - Re-enter the login credentials and start collaborating with Join
 
Still having trouble logging in?
- Make sure you are using a supported browser.
 - Try refreshing your browser by pressing Ctrl+Shift+R at the same time.
 - Try clearing your cache and cookies.
 
Need help?
Reach out to us at support@join.build for assistance.